Welcome to your new home! We are pleased that you have chosen to live in a Jones & Jones Management Group, Inc. (Jones & Jones) community. You may have already received your "Welcome Gifts" from your Manager, who explained how we take great pride in providing exceptional homes for outstanding Residents. We hope you will enjoy your new home for years to come.
Your Manager will gladly assist you with any questions you may have regarding the Lease Agreement, Residency Rules, rent payments and other specific information you may have concerning your new home. The information below may also assist you. However, your communication with your Manager will provide you with your greatest support.
For your convenience, we put together this convenient checklist that we hope will help you get settled into your new apartment. If you did not receive a utility telephone contact list from your Manager, please call your rental office for this helpful information sheet.
Please call the following service providers to change service into your name:
The Gas Company
If the pilot light in your heater or stove is not lit, please call your gas company. They will come out and light the pilots free of charge.
The Power Company
Please change power service into your name upon move in. Jones & Jones will request reimbursement for any service not changed over after your move-in.
Jones & Jones will provide your apartment with one (1) working jack. Any additional jacks in your apartment will be at the resident's expense and is not the responsibility of Jones & Jones to reimburse the resident for installation or maintenance. Please keep this in mind when ordering second phone lines. Your telephone service provider offers line maintenance service at a minimal monthly charge to you. Please consider this feature when ordering new or changing your phone service.
Call a cable service provider to start service. Please read your Residency Rules regarding satellite dish do's and don'ts.
Jones & Jones will provide you with one mail box key. Please stop by your local Post Office to put in an address change for your mail.
Do you have all proper access keys, entrance key, mailbox key and remotes? You are responsible for making duplicate keys. Giving residents access into the apartment is not a service provided by Jones & Jones staff.
Non-Emergency calls will be billed to the residents, so read carefully what is considered an emergency:
Apartment living has many advantages, however, it also carries some of the same risks as homeowners. Please read the following list of possible costly misfortunes which would be your responsibility as an apartment resident.
Additional People Living in Your Apartment?
If for some reason an additional person joins you in your apartment--such as a roommate, you have married, your children want to move in with you--please let your Manager know. Additional people, even for a temporary period will cause question as only those names on the Rental Agreement are known as Residents.
When is My Rent Due and How Do I Pay?
All rents are due on your DUE DATE. We allow a 3-day grace period, which includes your due date. After the 3-day period, there is a $75.00 late charge. Rents need to be paid by check or money order payable to JONES & JONES MANAGEMENT GROUP, INC. CASH CANNOT BE ACCEPTED AT ANY TIME. Third party checks or out-of-state checks are not acceptable. If your 3-day grace period has past, you must include your late charge with your payment, which needs to be either a money order, a cashiers check, Visa, Mastercard, and Discover, which are accepted on our website. If a rent check is returned because of insufficient funds, a fee will be charged and all future rents will be required by money order or cashiers check.
When I Paid My First Month's Rent, I Paid a Security Deposit--What is it for?
Your Security Deposit is held on record for when you leave your new home. Any damage to the apartment and/or rent due may be deducted from this Security Deposit. Damage includes, but is not limited to, replacement of blinds; repair of damages to walls, carpeting, counters, cupboards, fixtures; need for extensive painting or cleaning, depending on the length of residency. The Security Deposit is not a Last Month's Rent. A Breakdown of your Security Deposit will be returned to you within 21 days after you have vacated your apartment and returned keys, less any specific costs incurred in accordance with your Rental Agreement.